BUTAL

Customer Satisfaction Survey

Customer Satisfaction Survey
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1. TÜBİTAK BUTAL has a prestigious place in our eyes and its services are valuable for our country.
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2. Impartiality and confidentiality principles are respected and reliable service is provided.
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3. If I were to receive service again, I would prefer TÜBİTAK BUTAL.
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4. I believe that innovations are followed in services.
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5. I receive attention and feedback when I request information about services.
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6. Sample acceptance procedures are carried out effectively.
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7. The service is completed within the specified time and results are delivered on time.
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8. Payment and invoicing procedures are carried out effectively.
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9. I can easily reach the authorities I am in contact with.
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10. The level of communication, professional knowledge and experience of employees is appropriate.
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Company Name
Connection Name Surname
Address
SECTOR INFORMATION
Select all that apply
Please enable JavaScript in your browser to complete this form.
1. TÜBİTAK BUTAL has a prestigious place in our eyes and its services are valuable for our country.
Choose one of the answers above
2. Impartiality and confidentiality principles are respected and reliable service is provided.
Choose one of the answers above
3. If I were to receive service again, I would prefer TÜBİTAK BUTAL.
Choose one of the answers above
4. I believe that innovations are followed in services.
Choose one of the answers above
5. I receive attention and feedback when I request information about services.
Choose one of the answers above
6. Sample acceptance procedures are carried out effectively.
Choose one of the answers above
7. The service is completed within the specified time and results are delivered on time.
Choose one of the answers above
8. Payment and invoicing procedures are carried out effectively.
Choose one of the answers above
9. I can easily reach the authorities I am in contact with.
Choose one of the answers above
10. The level of communication, professional knowledge and experience of employees is appropriate.
Choose one of the answers above
Company Name
Connection Name Surname
Address
SECTOR INFORMATION
Select all that apply

Service Standards and Service Inventories